Browsing 6th Annual Conference Kabarak University 2016 by Subject "ADOPTION OF INTERNATIONAL ORGANIZATION FOR STANDARDISATION"

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ADOPTION OF INTERNATIONAL ORGANIZATION FOR STANDARDISATION (ISO) 9001QMS FOR IMPROVED SERVICE DELIVERY AT KABU LIBRARY

TOROITICH JEPCHUMBA, RAEL (kabarak university, 2016-07)

Libraries offer support services order to enable the institution through provision of quality (Moorthy, Rao, & Goud, 2010 ISO 9001 is the world’s most popular is all about keeping customers Millions of organizations ...