ADOPTION OF INTERNATIONAL ORGANIZATION FOR STANDARDISATION (ISO) 9001QMS FOR IMPROVED SERVICE DELIVERY AT KABU LIBRARY
| dc.contributor.author | TOROITICH JEPCHUMBA, RAEL | |
| dc.date.accessioned | 2023-03-16T07:37:08Z | |
| dc.date.available | 2023-03-16T07:37:08Z | |
| dc.date.issued | 2016-07 | |
| dc.description.abstract | Libraries offer support services order to enable the institution through provision of quality (Moorthy, Rao, & Goud, 2010 ISO 9001 is the world’s most popular is all about keeping customers Millions of organizations around ISO 9001certification to improve products and services (Cianfrani | en_US |
| dc.identifier.uri | http://ir.kabarak.ac.ke/handle/123456789/1470 | |
| dc.language.iso | en | en_US |
| dc.publisher | kabarak university | en_US |
| dc.subject | ADOPTION OF INTERNATIONAL ORGANIZATION FOR STANDARDISATION | en_US |
| dc.subject | IMPROVED SERVICE DELIVERY AT KABU LIBRARY | en_US |
| dc.title | ADOPTION OF INTERNATIONAL ORGANIZATION FOR STANDARDISATION (ISO) 9001QMS FOR IMPROVED SERVICE DELIVERY AT KABU LIBRARY | en_US |
| dc.type | Presentation | en_US |