Influence of Chain of Command on Strategic Plan Implementation in the County Government of Nakuru, Kenya

Abstract

Abstract Purpose of the Study: The purpose of the study was to examine the influence of chain of command on strategic plan implementation in the County Government of Nakuru, Kenya. Problem Statement: The study was prompted by the persistent inefficiencies and inconsistencies in strategic plan implementation within the County Government of Nakuru despite having formal governance and administrative structures in place to enhance coordination and decision-making. Methodology: The study employed correlational descriptive research design targeting 153 employees in job groups P and Q across eleven county ministries, with sample of 111 respondents selected through simple random sampling. Data was collected using questionnaires and analyzed using SPSS through descriptive and inferential statistics. Result: The study found a strong positive and statistically significant relationship between chain of command and strategic plan implementation (r = 0.800, p = 0.000). The findings imply that clarity in reporting lines, effective communication flow, and accountability across managerial levels greatly enhance the realization of strategic objectives. Conclusion: The study concludes that a well-structured chain of command enhances coordination, decision-making, and the effective implementation of strategic plans in the County Government of Nakuru. Recommendations: The study recommends that the county leadership should clearly define roles and responsibilities to ensure accountability and smooth coordination across departments. They should also regularly review administrative structures to identify and eliminate bottlenecks that hinder effective strategic plan implementation.