The Role of Value-Based Management Tools on the Performance of Firms Listed in the Nairobi Securities Exchange

Abstract

The purpose of this paper was to determine the role of value-based management tools namely the Balanced scorecard and selected organizational factors on the performance of firms listed in the Nairobi Securities Exchange. The paper also highlighted the characteristics of the managers who had implemented value-based management tools in their organizations. The research was based upon a Descriptive Survey of the Heads of Departments or top managers of firms registered at the Nairobi Securities Exchange and who are based at Mombasa. Data from the questionnaires was analyzed using SPSS version 16. The model used in the study was Multiple Regression Analysis; y= a+ 1 X1 2 X2+ 3 X3 + e. The study found out that there was a positive relationship between the use of the Balanced scorecard and firms performance. It however found out that the Balanced Scorecard was used by companies listed in the Nairobi Securities Exchange to a fairly low extent. Majority of the companies that had implemented VBM tools were larger companies which had employed young managers below the age of 35 years. The study found out that the lower application of the Balanced Scorecard by companies listed in the Nairobi Securities Exchange could be a major contributing factor to the poor performance of these companies.