The Potential of Electronic Data Interchange at Huduma Center Acase of Nakuru County

Abstract

Huduma Kenya is government initiative that was started in the year 2013 with the aim of transforming public services delivery by providing citizens access to various public services and information to Kenyan citizens. some of these services include; birth certificates, national identity cards, passports, registration of business names, and applications for marriage certificates, drivers’ licenses, police abstracts. Electronic data interchange is the transfer of business information between computer systems in different organization (without human intervention or with minimal human intervention) using widely agreed standards to structure the transaction or message data (Itoh,2005) The main objective of this research is to examine the potential of electronic data interchange at huduma Kenya, what significance can it enhance on the services delivered at huduma center.