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    Browsing Thesis and Dissertations by Subject "Hotel Star Rating"

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        SERVICE TIPPING AS A COMPETITIVE ADVANTAGE STRATEGY FOR PERFORMANCE OF HOTELS IN KENYA: A BALANCED SCORE CARD PERSPECTIVE 

        MWAMBA, NATHAN MUGAMBI (KABARAK UNIVERSITY, 2021-11)
        Attainment of competitive advantage is an ultimate goal of any organization. Further, the hotel industry remains extremely competitive world over; not to mention its significance as a major foreign exchange earner in ...

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