| dc.description.abstract | The purpose of this study was to investigate the effect of workplace environment on the
performance of Bank employees in Nakuru Town. More specifically, the study sought to
establish the extent to which physical workplace factors, psychosocial factors and the work
life balance factors affect performance of Bank employees in Nakuru Town. The population
of the study was 736 non-managerial staff from which a sample of 173 respondents was
drawn using stratified random sampling and proportionate was used to determine sample size
for each Bank. To achieve the objectives of the study, a survey design was employed. The
study relied principally on primary data which was collected using questionnaires containing
mainly closed ended questions for ease of analysis. Data was analysed using descriptive and
inferential statistics with the aid of Statistical Analysis System (SAS), version 9.4 computer
software. The study findings indicated that the physical aspects were found not to have a
significant effect (β1 =0.097; p value = 0.237), while the psychosocial and work life balance
factors were significant (β2 =0.279; p value = 0.001) and (β3 = -0.203; p value = 0.012)
respectively. The results indicate that when physical workplace factors, psychosocial factors
and work life balance factors are combined, the multiple linear regression model could
explain for approximately 28% of the variation in employee performance of the Commercial
Banks. From the findings it can be concluded that psychosocial aspects were an important
factor in boosting the performance of employees than the other two variables; (Physical
aspects and work life balance aspects), in Commercial Banks in Nakuru Town. The
researcher recommends further investigation should be conducted to collect data from other
financial sectors such to see whether workplace environments are the same and could
therefore benefit from this study. The study also recommends that the bank management
should continue using enhanced work environments as a tool for increasing the efficiency and
productivity of employees’ through improved and sustained performance | en_US |
