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Relationship between Service Quality and Customer Loyalty: Evidence from Star-Rated Hotels in North Rift, Kenya
(THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT, 2019-07)
The tourism and hospitality sector in North Rift Kenya have grown tremendously since 2013 due to several factors, the
main being the onset of the devolved systems of Government which has helped to bring more resources ...
The Relationship between Emerging Forms of Bullying and Depression among Secondary Schools Students in Bungoma County, Kenya
(Saudi Journal of Humanities and Social Sciences, 2019-10)
The purpose of the study wa s t o investigate the relationship between emerging forms of bullying and depression
among students in Bungoma County, Kenya. The Social-Ecological Theory and Psychosocial Theory guided the ...
Effect of Cooperative Learning Approach on Students’ Academic Motivation in English in co-educational Public Secondary Schools, Nakuru County, Kenya
(Journal of African Interdisciplinary Studies (JAIS), 2019-11)
The purpose of the study was to determine the effect of cooperative learning approach (CLA)
on student’s academic motivation in English in public co-educational secondary schools in
Nakuru, County Kenya. The study adopted ...
INFLUENCE OF CUSTOMER EMOTIONS ON CUSTOMER LOYALTY AMONG STAR-RATED HOTELS IN NORTH RIFT, KENYA
(European Centre for Research Training and Development, 2019-07)
With business competition becoming more intense, the most important issues that
sellers face are on providing excellent quality products or services and keeping loyal customers
to ensure long-term profit to their ...